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Service Request Form
Note: This form is intended to create a service request for all non-critical needs.  If you have a critical issue or an outage please contact us at the support numbers provided in your support agreement.
Your name
Your email address
(Note: Must be valid to receive a response)
Your phone number
(Note: Just in case)
Company name
Please describe your issue or question.

Recently, we’ve had many machines come in that have needed work in removing viruses, spyware, and other malicious software.  For various reasons, there have been times when it would have been more convenient if we had a way to remotely connect to a computer, rather than making arrangements to get the machine to us.  We have been searching for a way to provide remote assistance to those who need it, and we have finally found a solution.  For $20 a month, we will connect into your machine remotely once a month to update your anti-virus software and spyware removal tools, run a system scan, and verify that your operating system is currently up-to-date.  Other support and assistance options would be available from us at an additional cost.  Because we are purchasing a support tool package for this, all fees would need to be paid in a timely manner.  We hope that our services would be of use to you or someone you know, so please, we’d love it if you could pass our information on.  If you refer a friend who signs up for a subscription, we will give you one hour of free support time - a $50 value!

 

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Annual maintenance subscription:
$200 / Year - save 20% off the Monthly subscription!
Monthly maintenance subscription
$20 / Month

DarkerViolet Designs – www.darkerviolet.com – violet@darkerviolet.com - (816) 237-8386






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